As we continue to monitor and act on the impacts of COVID-19 through the guidance issued by the Australian Government Department of Health and the World Health Organisation, we have enforced precautionary measures to help keep our employees and customers safe. We’d like to highlight the strategy Krost is implementing during this unprecedented time.
OUR TEAM
Our team has been divided into two groups which will be working from home and in the office on alternating weeks. By separating our team in the event that one group becomes sick, the other team will remain unaffected and can continue to support our clients.
We have increased precautionary and hygienic measures across our Sydney and Melbourne showrooms. Hand sanitiser stations are located throughout for clients and our team members carry hand sanitisers with them at all times.
In accordance with government advice we will be practicing social distance measures in our showroom and offices. As such, we will refrain from handshakes and physical welcome gestures on your entry. We will also aim to maintain a space of 1.5 metres between people at all times.
We have implemented safety measures for individuals returning from travels and any team members who show signs of sickness to self-quarantine.
OUR OPERATIONS
Our factory, warehouse and operations (including drivers and installers) are still in full effect. Through our local manufacturing plant in Sydney and large stock holdings in our Sydney and Melbourne warehouses, we are able to manufacture and supply furniture in fast lead times.
Similarly to our office teams, our operational teams are on split day rosters to ensure continuity of operations.
Our online store is open 24/7 with free delivery to Sydney and Melbourne CBD. Our staff will be on hand daily to answer any questions you may have. Visit our online store for products including task seating, occasional seating, desking, steel storage and accessories.
OUR SERVICES
We understand that our clients may not be able to visit our showroom or speak with one of our team members in person. With this in mind, our team will be available via phone or email and can conduct virtual meetings. In addition to this, our team can post material samples, and provide close up images or videos of specific products as though you were here in person.
If you are unable to visit our showrooms, we also have a virtual tour where you can immerse yourself in our entire range from the comfort of your home or office. See the tour here for our Sydney showroom and here for our Melbourne showroom.
If you have any questions please contact us on 1800 1KROST or email us at sales@krost.com.au. We will continue to share any updates or changes within our business and keep assisting you in the safest way possible. Thank you and stay safe.